Connecticut Airport Authority (CAA) has teamed up with Servy to offer new mobile food ordering services at Bradley International Airport (BDL).
BDL Market powered by Servy’s Grab Airport Marketplace technology allows passengers to pre-order and pick up with meal from participating airport restaurants.
The simple ordering procedure does not require the download of an app. Customers can browse menus, order and pay by logging on to www.BDLMarket.com or by scanning one of the many QR codes on display throughout the airport.
After finalising an order passengers receive updates on their mobile devices, letting them know when their order is ready for pick-up.
Connecticut Airport Authority Executive Director Kevin Dillon said: “We are very excited to join a growing list of airports in introducing contactless food pick-up at Bradley International Airport.
“This new service is another example of how we continue to evolve and embrace technology to elevate the customer experience at the airport. Bradley Airport is already known and recognised for making travel easy. Now, we are adding one more measure that enhances the overall convenience and ease of travel out of Bradley Airport.”
Servy Chief Experience Officer Jeff Livney added: “It’s great to be partnering with Bradley International Airport to enable more people to benefit from our contactless order and pay technology.
See article via MoodieDavitt here.