Plate of food and wine glass on table by airport window with plane taking off at sunset. Enjoying meal with travel view. Luxury dining at aerodrome.

Take Control of Airport F&B Revenue Across Brands

Airports are not single-brand environments. They are multi-brand ecosystems where transactions, data and revenue flows are fragmented across outlets.
Servy enables master concessionaires to centralize all digital F&B transactions through one platform, giving you control over revenue, settlement and performance across your entire portfolio. Gain terminal-level visibility across all brands, outlets, and ordering channels through a single control layer.

Designed for Airport Concession Ecosystems

Traditional ordering solutions do not solve for this complexity. Servy is built specifically for airport environments where scale, speed and commercial control matter.

• Multiple brands operating under one contract
• Different POS systems across outlets
• Revenue share obligations with airport authorities
• Complex reconciliation and reporting requirements
• Rapid onboarding across brands and outlets, regardless of POS or tech maturity

How Servy Works Servy unifies all digital ordering channels into a single transaction layer:
  • QR-based ordering at tables and gate areas
  • Self-service kiosks across terminals
  • Marketplace for cross-brand ordering
All transactions flow through a centralized gateway, enabling:
  • Master-level billing
  • Automated revenue sharing
  • Real-time reporting across outlets
  • Single cart across multiple brands in a single transaction
  • Multi payment options including split payments
  • Compatibility with multiple payment gateways
  • Built-in tipping capabilities
  • Integrated reconciliation and settlement
  • Works across integrated and non-integrated stores, enabling full rollout without requiring standardization across brands

What This Enables for Master Concessionaires

Centralized Revenue Control

All transactions are routed through one system, ensuring visibility and control across brands.

Cross-Brand Marketplace

Passengers can browse and order from multiple outlets in one journey, increasing overall spend.

 

Automated Revenue Share

Revenue is split seamlessly between master concessionaire, brand partners and platform based on predefined rules.

Real-Time Performance Visibility

Access consolidated data across outlets, channels, and passenger behavior to optimize menus, pricing, promotions, and store performance.

Expanded Revenue Opportunities

Drive revenue beyond physical store constraints through:

  • Pre-order and gate delivery
  • Cross-terminal ordering
  • Digital promotions and placements

Increased Digital Revenue

Digital ordering channels drive higher average ticket size and increased order volume.

Simplified Settlement and Payments

Support for multi-payment modes, split payments, tipping and automated reconciliation reduces complexity and improves financial accuracy.

beyond ordering: a revenue platform

Servy is more than QR, kiosks or apps.
It is the infrastructure layer that enables:

• Terminal-wide commerce
• Revenue optimization across brands
• Faster and more accurate reconciliation
• Data-driven commercial decisions
• Visibility into passenger demand patterns and their impact on revenue across brands

Deployed across 75+ airports globally, supporting multi-brand concessionaires at scale.

schedule a concession strategy call

See how Servy can centralize your airport F&B revenue and unlock new growth.