Hospitality platform Servy has appointed Lauryn Mangum Reed as Vice President Business Development.
She will be responsible for business development and strategic partnership activity for the Grab Airport Marketplace with airport authorities, developers and restaurant and retail partners throughout the Americas.
Servy Chief Experience Officer Jeff Livney said: “With her vast business experience and relationships across the airports industry, Lauryn is an excellent addition to our squad and one that will further strengthen our strategic partnerships.
“I am looking forward to working with Lauryn as she brings her innovative approach and partnership-focused mindset to further improve, build and strengthen our industry relationships. We continue to expand our team with talented people who will help us realise our ambition of being the leading self-service platform for hospitality businesses across the world.”
“I’m ecstatic to join the Servy Squad and help lead partnerships within the industry,” Mangum Reed commented.
“The paradigm shift of digital innovation and adoption has created a unique time for Servy to realise its potential. I look forward to supporting my industry partners on this journey to improve the guest experience through self-service technology.”
Mangum Reed’s experience in the F&B sector started in 2012 when her family opened a café – The Refuge Coffee Food and Wine – at Phoenix Sky Harbor International Airport as a subtenant of HMSHost. She played an integral role in the framework, opening, operations and staff training to become Director of Sales and Marketing.
In 2017, Mangum Reed joined Stellar Partners as Business Development Coordinator and was later named Director of Innovation and Business Development, with an emphasis on innovation, technology and strategy.
In 2018, Mangum Reed was appointed the Chair for the Airport Minority Advisory Council’s (AMAC) Emerging Leaders Committee and has since been elected AMAC Board Secretary. She is also a member of the Airports Council International-North America (ACI-NA) Business Diversity Committee Steering Group.
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