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Learning lessons, adaptability and collaboration: Servy on shaping the future of travel hospitality

Learning lessons, adaptability and collaboration: Servy on shaping the future of travel hospitality

by Jeff Livney | Sep 24, 2021 | Airports, Marketplace, News, Order@, Restaurants

In this guest article, Jeff Livney, Chief Experience Officer at Servy, says that the food service industry has reacted decisively and positively to the circumstances it has faced since early 2020, and that technology use and innovation efforts across the industry have...
Seattle-Tacoma International Airport officially launches Order Sea powered by Servy’s Grab Airport Marketplace

Seattle-Tacoma International Airport officially launches Order Sea powered by Servy’s Grab Airport Marketplace

by Jeff Livney | Sep 10, 2021 | Airports, Marketplace, News

 Seattle-Tacoma International (SEA) is expanding programs that make travel less stressful. The airport recently introduced OrderSEA, a mobile food ordering service powered by Servy’s Grab Airport Marketplace, that includes gate delivery by AtYourGate. This...
LAX launches NomNom, robot ambassador for LAX Order Now powered by Servy’s Grab Airport Marketplace

LAX launches NomNom, robot ambassador for LAX Order Now powered by Servy’s Grab Airport Marketplace

by Jeff Livney | Sep 2, 2021 | Airports, Marketplace, News

Say hello to NomNom, a robotic ambassador for LAX popular online food and beverage ordering service, www.LAXOrderNow.com powered by Servy’s Grab Airport Marketplace. LAX continues to tap into new technology and innovations to elevate the overall guest...
Fraport USA and Servy launch GateWaiter mobile ordering and delivery service

Fraport USA and Servy launch GateWaiter mobile ordering and delivery service

by Jeff Livney | Aug 31, 2021 | Airports, Marketplace, News

Airport retail concessions developer Fraport USA has partnered with Servy, the enterprise self-service platform for hospitality, to introduce the new Fraport-branded mobile ordering and delivery service, GateWaiter, at select US airports. The platform, powered by...
Join Servy at the 2021 AX Conference this August

Join Servy at the 2021 AX Conference this August

by Jeff Livney | Aug 10, 2021 | Airports, Marketplace, News

Join us at the 2021 Airport Experience Conference in Dallas this August at Booth 600 + 700, plus for a Servy + Airport Dimensions hosted Experience Hall panel session event on Tuesday, August 17 at 11AM. Session Details: Panel Title: Changing Consumer Landscape: The...
Servy welcomes Mimi Ciabarra as EVP, Partnerships

Servy welcomes Mimi Ciabarra as EVP, Partnerships

by Jeff Livney | Aug 4, 2021 | Kiosks, Marketplace, News, Order@, Restaurants

Servy, the enterprise self-service platform for hospitality, has appointed Mimi Ciabarra as EVP, Partnerships. Ciabarra will be responsible for leading the expansion of partnerships within the Servy self-service solutions hospitality ecosystem, with a focus on point...
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Recent Posts

  • Servy has been acquired by GrayMatter Software Services
  • Servy launches Order Now Platform at DCA and IAD
  • Servy & Partners Awarded O’Hare Mobile Ordering and Delivery Program
  • Visit Us in stand C17 at the FTE World Airport Retailing Summit 2022
  • Servy expands presence in Canada with launch of YVR Order Now digital platform

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Natalie Downer

natalie downer

Operations Director, Americas

Natalie is a native of Jamaica, now living in Dallas, Texas. She loves traveling home to Jamaica and seeks out Jamaican food whenever she can. If she’s not headed back home for a visit, another favorite travel destination is Bali, Indonesia. After four years with Servy, she still appreciates the autonomy, travel, ability to learn new things, and seeing projects to completion.

Cian O'Neill

Cian O’Neill

Operations Manager

Cian is originally from Dublin and now lives in London where he’s been a part of the Servy team for more than two years. He thinks of his job as rewarding and really enjoys the traveling and the chance to see new places. His favorite travel destination is Spain and although he’s hard-pressed to name a favorite food, he does have a soft spot for a really good steak.

Brandon Black

Brandon Black

Senior Analyst/SME

Brandon is an adventurer who grew up in Texas lives in Sandy, Utah and loves to visit Alaska. He’s a big fan of wild game, his favorite food being elk. When he’s not hitting the slopes, he’s working for Servy, which he finds rewarding, “I get to work with smart, motivated people in an environment that allows me to expand my own skills.”

Nik Stephney

Nik Stephney

Senior Project Manager

Nik has spent time living in several great cities in the US and currently resides in Houston, Texas, her hometown. Her favorite travel destination is Harlem, NYC and she’ll eat Paella any chance she gets. She’s challenged (in a good way!) at Servy and thinks the best part of the job is her coworkers and travel.

Shannon Hunt

Shannon Hunt

Head of Partner Support

Shannon could literally live off potatoes for life – she loves them in every form! When she’s not eating spuds, she’s working at Servy where she says she gets to learn new things every day. A native of Saint Louis, MO she now lives in Conroe, TX but loves to get away to Miami when she has the chance.

Thomas Khairallah

Thomas Khairallah

Product Owner – Platform

Thomas says Servy is collaborative and the best part of working here is the strong supportive culture. He’s originally from Byblos, Lebanon but now lives in Saratoga Springs, NY. He can’t really say he has a favorite travel destination, aside from any ski slope he can find, but definitely has a favorite food – tabbouleh.

Lucy Davila

Lucy Davila

Product Owner – Apps

Lucy is a pizza loving native Texan who’s favorite travel getaway is Mexico. In her words, “The best part of working for Servy is the people and culture! I get the opportunity to collaborate with some of the smartest, most driven and innovative minds on a daily basis and it’s just so inspiring. There is a lot of excitement that comes with being a part of growth and change.”

Jose Gaytan

Jose Gaytan

Full Stack Developer

Jose lives in his hometown of Zacatecas, Mexico and loves to travel to Mexican beaches when he gets the chance. When he’s not soaking up the sun sipping on a cold one and munching on his favorite food, french fries, he loves to get away to Chicago. A newer member of the team, he says Servy is friendly and he likes working with a great team of talented people.

let’s connect

We look forward to learning about your business. Email us at partner@servy.us or fill out the form below to get in touch.