We believe technology should enhance the hospitality experience – not replace it.
In 2014, our three co-founders Mark, Jeff and Michael set out to create a better airport experience. Having spent their careers in travel and digital commerce, they knew there had to be a way to enhance the level of airport hospitality through technology. And they were right! Grab officially launched restaurant mobile ordering for busy travelers on the go at Hartsfield-Jackson Atlanta International Airport in 2015. Through strategic partnerships, adapting to new guest needs and scaling quickly, Grab has since grown to be the largest airport e-commerce platform serving 80+ airports worldwide.

What started in 2014 as Grab, an app aimed at transforming digital commerce within the airport industry, has grown into Servy an omnichannel platform that serves the full spectrum of the hospitality industry. Today, we continue to work with our partners to meet the ever-changing needs of their guests and enhance hospitality across the globe through innovative, seamless digital products.

Leadership

jeff livney

jeff livney

Co-Founder and CXO

jeff@servy.us
ann santo tomas

ann santo tomas

VP, Product Delivery

ann@servy.us
marti fernández

marti fernández

Director of Technical Services

marti@servy.us
wade williams

wade williams

VP, Engineering – Apps

wade@servy.us
michael natale

michael natale

Co-Founder and Chief Architect

michael@servy.us
avi robinson

avi robinson

Managing Director, EMEA & APAC

avi@servy.us
jeff sidfrid

jeff sidfrid

VP, Engineering - Platform

jeff.sidfrid@servy.us
jarod velasquez

jarod velasquez

CTO

jarod@servy.us
kim neely

kim neely

Director of Customer Success

kim@servy.us
sarah paprocki

sarah paprocki

VP, Product

sarah@servy.us

Advisors

ellen keszler

ellen keszler

Travel Industry Advisor

gordon bethune

gordon bethune

Former Chairman & CEO, Continental Airlines

mignon buckingham

mignon buckingham

Corporate Strategy & Development Officer, Collinson

jon jameson

jon jameson

Restaurant Industry Executive

zack deming

zack deming

Executive Director, Russell Reynolds Associates

ellen keszler

ellen keszler

Travel Industry Advisor

gordon bethune

gordon bethune

Former Chairman & CEO, Continental Airlines

jon jameson

jon jameson

Restaurant Industry Executive

zack deming

zack deming

Executive Director, Russell Reynolds Associates

mignon buckingham

mignon buckingham

Corporate Strategy & Development Officer, Collinson

Our team is a tightknit group working around the globe

Along with our headquarters in Houston, Texas, we have an international presence to support our partners, with offices in Canada, Dublin, London, Dubai and Sydney.