In 2014, our three co-founders Mark, Jeff and Michael set out to create a better airport experience. Having spent their careers in travel and digital commerce, they knew there had to be a way to enhance the level of airport hospitality through technology. And they were right! Grab officially launched restaurant mobile ordering for busy travelers on the go at Hartsfield-Jackson Atlanta International Airport in 2015. Through strategic partnerships, adapting to new guest needs and scaling quickly, Grab has since grown to be the largest airport e-commerce platform serving 80+ airports worldwide.
What started in 2014 as Grab, an app aimed at transforming digital commerce within the airport industry, has grown into Servy an omnichannel platform that serves the full spectrum of the hospitality industry. Today, we continue to work with our partners to meet the ever-changing needs of their guests and enhance hospitality across the globe through innovative, seamless digital products.
Leadership

jeff livney
Co-Founder and CXO

ann santo tomas
VP, Product Delivery

jason rickoff
SVP, Business Development

wade williams
VP, Engineering – Apps

michael natale
Co-Founder and Chief Architect

avi robinson
Managing Director, EMEA & APAC

jeff sidfrid
VP, Engineering - Platform

jarod velasquez
CTO

isela toledo
Head of Airport Partnerships

sarah paprocki
VP, Product
Advisors

ellen keszler
Travel Industry Advisor

gordon bethune
Former Chairman & CEO, Continental Airlines

mignon buckingham
Corporate Strategy & Development Officer, Collinson

jon jameson
Restaurant Industry Executive

zack deming
Executive Director, Russell Reynolds Associates

ellen keszler
Travel Industry Advisor

gordon bethune
Former Chairman & CEO, Continental Airlines

jon jameson
Restaurant Industry Executive

zack deming
Executive Director, Russell Reynolds Associates

mignon buckingham
Corporate Strategy & Development Officer, Collinson
Our team is a tightknit group working around the globe
Along with our headquarters in Houston, Texas, we have an international presence to support our partners, with offices in Canada, Dublin, London, Dubai and Sydney.
