Grab, the largest airport e-commerce platform in the world, has launched its first retail partnership with 3Sixty Duty Free at Dallas Fort Worth International Airport (DFW). The new partnership allows travelers to pre-order from a large range of travel retail products, either for collection in store or delivery to gate via the Grab platform.
Jeff Livney, chief experience officer at Grab, said, “We’re really excited to be venturing into airport retail for the first time with 3Sixty. As travelers return to the sky, it’s vital we provide shoppers with options they feel comfortable with. Some passengers will still prefer to browse a physical store, but there are many who will want the ease of mobile ordering, and the safety and hygiene of a touch-free experience. It’s important we tap into this demand for the benefit of the customer, as well as making it easier for retailers to reach a primarily domestic traveler for the foreseeable future.”
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