Live Webinar

Maximizing
Holiday Revenues

Turn the Holiday Surge into a Revenue Surge.

The holidays bring more travelers – and more opportunity. Join us to uncover actionable strategies to boost sales, enhance passenger experiences, and keep operations running smoothly during the busiest season of the year.

Thu, Nov 13, 2025

2:00-2:45 PM EST

Virtual

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Live webinar: 34 people attending!

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For Airports & Concessionaires

Tailored strategies for terminals
and tenants working together.

Holiday ROI Playbook

Bundles, promos, and upsells
that boost average order value.

Frictionless CX

Queue-busting flows with self-service
and contactless ordering.

Speakers

Kim Neely,

VP, Customer Success

Kim Neely is a seasoned leader in airport digital innovation, with extensive experience in self-service kiosks and contactless ordering. She has held key roles at Servy and AtYourGate, driving technology adoption that enhances passenger convenience and airport operations.Kim brings deep expertise in transforming the travel experience through digital commerce and operational excellence.

Nik Stephney,

Sr. Customer Success Manager

Nik Stephney is a seasoned marketing and digital strategist currently at Servy, where she helps shape airport guest engagement through cutting-edge self-service kiosks and contactless ordering systems. As a marketing specialist, she brings deep expertise in positioning tech solutions within the fast-paced travel environment. Her role bridges the worlds of aviation, hospitality, and commerce to deliver seamless, branded experiences for travelers.

What you’ll learn

Holiday menu engineering that increases Average Order Value (AOV) without
slowing throughput.

Smart promos (bundles, time-
of-day offers, flight‑aware
nudges).

Self‑service & contactless flows
that reduce queues and cart
abandonment.

Turn peak traffic into
peak performance

Join Kim Neely and Nik Stephney for an insightful discussion on how airports and concessionaires can capture holiday demand together — aligning promos, capacity, and digital touchpoints to unlock revenue without sacrificing service quality.

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(45 minutes • Limited seats)

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